Windows 10 quick assist10/4/2023 I will not mark as an answer either of the two replies received so far. If anyone can shed more light on this I would be happy to mark the reply as an answer. So, this may indicate that Quick Assist does as well. The supporter connects to a Microsoft cloud service by starting Quick Assist and logging in with a Microsoft Account (MSA and AAD accounts supported). While IĬouldn't find Microsoft documentation on the security of MSRA, I think the following post confirms that MSRA uses encryption. The lesser known built-in Quick Assist from Windows 10 implements a different way of connecting to the remote client. If it is true, then telling me how MSRA is secured should answer my question. I just don't know if that's true because it isn't documented anywhere. So, QuickAssist may just be a simplified version of MSRA. So, it seems very simplistic and that's why I question how secure it is. ![]() The file size for Quick Assist is only 558 KB on my computer. For example, does it use TLS to encrypt the communication? Is any information sent to Microsoft about the session? I think these are valid questionsĪnd the answers should be documented. They will have to paste the code into Quick Assist and allow access to their computer. Then copy the code and send it to the other user. For the record, I wouldn't waste everyone's time asking a question that could be answered in an FAQĪlso, saying "It is secure" doesn't answer any of my questions. How to Use Quick Assist in Windows 10 To use Windows Quick Assist, open the app and click Assist another person. You may have used it to remotely connect to a client's or colleague's PC and then view their screen, make annotations, or take full control. Alternatively, type Quick Assist in the search box. ![]() I'm going to assume there isn't any additional documentation available since neither of you came up with anything else. Quick Assist is a Windows application that enables others to share their device with you over a remote connection. To open the Quick Assist app, navigate to Start -> Windows Accessories -> Quick Assist.
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